Unreliable customer location data can put a considerable burden on companies, causing frustration and delays. Any time wasted in the last mile is costly. Poor deliveries lead to high service and administration costs and have a significant impact on customer experience and loyalty.

Delivering with Locpin

Locpin works with your existing technology to enhance delivery experience and efficiency.

Locpin allows your customers to tell you precisely where they are and how to deliver successfully on the first attempt. You gain operational efficiencies and enhance your customers' experience.

Pinpoint Address
Precise delivery points, as defined by the customer, with 3mx3m accuracy
Delivery Preferences
Ranging from standard delivery data, e.g. safe place or friendly neighbour, to custom fields for specific services
Supporting Directions
Additional notes to make finding any location simple, even unclear access points or hidden turnings

Sectors

Locpin removes the uncertainty of parcel delivery by providing carriers with accurate delivery preference data, directly from customers. Locpin operates as the link between the end customer and the courier through data. The solution enables efficiency improvements, a better end-to-end customer experience and a higher rate of successful first time delivery.

Sectors_Business Page Large Devices Created with Sketch. Carrier receives job from retailer Locpin account request sent to consumer Customer creates Locpin Account Carrier loads next job & sees Locpin details Carrier navigates to location using Locpin Customer not Home, not a problem! Parcel left in specified safe place, job done!

Locpin supports location based service providers to better meet their customers needs. By capturing location based data directly from customers, and surfacing this to service professionals, it can enable them to be more prepared when arriving to a job. Locpin can bring about efficiency improvements and a better end-to-end customer experience.

Sectors_Business Page Large Devices Created with Sketch. Windscreen repair scheduled with customer Locpin account request sent to consumer Customer creates Locpin Account, incl. car location Technician told Locpin details are available They navigate to the precise car location They can see the car will be unlocked The repairs are completed and the customer informed

Locpin Platform

Our core offering aims to enhance your existing technology and processes. There are no new codes or addressing formats, enabling minimal disruption to your current ordering and check out processes.

Web Applications
Access simple user interfaces on any device (no app!) to capture and share Locpin data
Messaging Platform
Adaptable communication formats to manage interaction with your customers
Data and Integration
Easily integrate our data with your existing systems using our easy to use, robust API platform